Patrick Snowball: Dealing with the claims influx down under
Suncorp CEO Patrick Snowball speaks to Jonathan Swift about his recent experiences dealing with the large volumes on claims in Australia and New Zealand, and how the business managed.
Suncorp CEO Patrick Snowball admits he never saw anything like the volume of claims he has experienced in the last 12 months in Australia and New Zealand, during his two decades at Aviva.
In the UK he
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Claims
Mitigation for the UK’s worsening mould problem is critical
With mould remaining a major issue in the UK and expected to worsen, Alan Smith, head of mitigation at McLarens, argues it’s critical both policyholders and their insurers understand the causes of the fungi and how to address plus prevent it.
Claims handling improvements stalled in Q3
Claims service is down on last quarter, but remains well above where it was this time last year, research conducted by Gracechurch has revealed.
Tinnitus claim dismissed due to dishonest medical expert
DWF and Markerstudy have successfully fought off a claim for tinnitus and psychological injuries following dishonest evidence given by the claimant’s ENT expert.
Curtain falls on fake photo fraudster
Clyde & Co and Direct Line have successfully fought off a motor insurance claim that used fraudulent photographic evidence.
How insurers are assisting with the energy transition
How insurers are enabling a “less volatile” transition away from fossil fuels is the focus of the second of two special Insurance Post Podcasts, to coincide with the 2024 United Nations Climate Change Conference, more commonly known as COP29.
Q&A: Carl Tatman, Crawford UK
Carl Tatman shares his plans to expand solutions for local authorities and housing associations in his new role as client account director at Crawford UK.
Value concerns moving personal injury claims out of OIC portal
More claims are moving from the Official Injury Claim portal to the Ministry of Justice portal due to valuation concerns, according to Verisk Claims.
Sign up for webinar on driving retention, growth and improved customer journeys
Insurers continue to face the challenge of distinguishing and differentiating themselves on anything other than being among the cheapest providers.