Claims/Loss adjusting

Post Blog: When Greg met Sandy

As superstorm Sandy created havoc across the eastern seaboard, Greg Gladwell, CEO UK & Ireland at Crawford & Company, found that his holiday in New York was not going to plan.

Insurers fight back against riot response 'spin' claims

The Association of British Insurers has hit back at the London Assembly's "disappointing" and "meaningless" report on insurers' handling of last year's riots, arguing that it fails fully to understand the complexities of the claims handling process.

Editor's comment: In the line of fire and flood

Industry reaction to surge events is never far from the debating arena when it comes to learning lessons from catastrophic floods or fires, and loss adjusters frequently find themselves in the line of fire.

Interview: David Mairs - my side of the story

Breaking a seven-year silence on the firm he founded, David Mairs defends the sale of Merlin, then Ashworth Mairs Group, to Hermes for £62m, offering his insight into the loss adjuster's downfall, the state of the market and why the time is right for his…

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