Blog Post
Blog: Occupational benzene exposure claims
The emergence of new research linking benzene to certain cancers could see an increase in claims
Blog: The lift-off of space insurance
In the wake of the tragic crash of Virgin Galactic's SpaceShipTwo, the insurance of space travel has been headlining global news.
Penny Black: The Ghost of Christmases Past 2006 - 2013
Lady-about-town Penny Black has been publishing her insurance industry gossip and insider news and views in three centuries - so she's seen a fair few insurance Christmases, some bawdier than others, and all of them fuelled by the finest G&Ts the…
Penny Black: The Ghost of Christmases Past
Lady-about-town Penny Black has been publishing her insurance industry gossip and insider news and views in three centuries - so she's seen a fair few insurance Christmases, some bawdier than others, and all of them fuelled by the finest G&Ts the…
Post's Christmas Q&A
As the festive season is drawing to a close, Post caught up with some of the insurance industry's key players to talk miserable Christmas songs, Die Hard and Mr Blobby...
Post's Christmas Q&A
As the festive season gets well and truly underway, Post caught up with some of the insurance industry's key players to talk New Year's resolutions, champagne and history books...
Blog: Litigation funding, then and now
Conditional fee agreements are an invaluable means of funding litigation both for claimants and defendants, but the government is introducing some changes which could change the face of CFAs
Post's Christmas Q&A
As the festive season gets well and truly underway, Post caught up with some of the insurance industry's key players to talk Santa slippers, mince pies and terrible Christmas presents...
Blog: how to find the balance between customer expectations and indemnity leakage
The key to handling claims effectively centres around people, processes and systems, according to Simon Penny, head of insurance, business process solutions, DST
Blog: Supply chain? More like supply jigsaw
Post editor Stephanie Denton's ongoing escape of water claim saga takes on a distinctly Kafka-esque twist...
Blog: Private prosecutions - select wisely
Has the time come for insurers to use prosecution in the criminal courts in order to win the fight against claims fraud?
Blog: I believe in fairies but not insurance
When Post editor Stephanie Denton had her first experience of making a claim, her faith in the insurance industry was left more than a little shaky...
Blog: Adding value through data
Historically, many businesses have looked to customer data to help build customer insight and shape their marketing activity
Blog: Why ratings hubs could be the answer
False declarations are a bugbear for insurers. Mark Bates, CEO of insurance software specialist RDT, looks at the challenges and discusses technology to help defeat the fraudsters
Blog: Giving consumers a ‘nudge’
John Marsden, fraud and identity expert at Equifax, examines how ‘nudge’ theory can be applied to the insurance industry to tackle point of quote and claims fraud
Claims Club Monthly Missive: Driverless cars, connected homes and PPOs
From Tennessee to London, over the past few months I have heard a considerable amount about the future of insurance.
Blog: Harnessing the customer voice
88% of consumers trust online reviews as much as personal recommendations, but are you harnessing the voice of your customer, asks Edwin Bos of Reevoo
Blog: AEB for safer A to Bs
In line with Road Safety week, Ageas head of motor and personal Lines underwriting services Kevin Kiernan looks at how AEB systems can help make the roads safer
Blog: Five Quindell headlines that should have rung alarm bells
Following the news today that Quindell founder and chairman Rob Terry has resigned from the board of directors with immediate effect, Post lists five recent headlines that spelt trouble for the firm.
Blog: Rebuilding trust through technology
BT's Mark Jopling says video conferencing is the way for insurers to build consumer trust
Blog: Investing in apprentices
Why taking the time to offer apprentices hands-on learning is crucial for the sustainability of broker businesses
Blog: State of the Broking Nation Findings, Week 4
LV's Kevan Aubrey looks at the issues raised by this week's State of the Broking Nation research, which canvassed broker opinion on digitalisation