Articles by Jonathan Swift
Digital Insurance Collective: Firms need to find new kings and queens to lead innovation
Insurers need to eliminate barriers and promote the customer over profit - no matter whether it is an “anathema” to the current status quo - to succeed in digital.
Interview: Indro Mukerjee, Watchstone
Against the backdrop of legal action and a fraud investigation, Jonathan Swift finds out how Indro Mukerjee is burying the Quindell past and focusing on the future.
Independent Insurance: Reflections on the failure fifteen years on
Jonathan Swift speaks to former employees about the business and its legacy.
PE house Livingbridge exits broker Kingsbridge as Dunedin buys in
Broker Kingsbridge Risk Solutions has been acquired in a buyout by UK mid-market private equity house Dunedin.
Webinar live today at 11:00am: Digitalising and personalising the insurance customer journey
Insurance customers' expectations are evolving rapidly. Those firms that operate in the insurance space are now in direct competition with pure digital retailers, such as Amazon,and super brands like Apple when it comes to how they interact with, engage…
Insurers warned they will do a Woolworths unless they adapt to fill digital customer gap
Incumbent insurers that fail to be “customer centric” and adapt to the digital age are likely to go the same way as former high street giant Woolworths.
Towergate raids Dual for regional head Joyce to run new 'go to' specialty unit
Towergate Underwriting has recruited Dual Corporate Risks' regional boss Martin Joyce to lead a newly formed specialty business.
US consultancy Imaginatik to target UK and European insurers with Ingenin deal
US-based innovation consulting and software provider Imaginatik is to target the UK and European insurance sector after striking a partnership with Ingenin.
Lloyd's CEO Inga Beale on Desert Island Discs: Five things we learnt
Desert Island Discs was an important part of my childhood - as were The Archers and Test Match Special - growing up in a radio-obsessed household. However, in the age of podcasts I only dip in and out of the show now if I read about a guest who has been…
Webinar catch-up:Building insurance brand loyalty in a digital age
We are told we live in a brand-obsessed age. Whilst consumers might be able to name the retailer or telecommunications operator they most readily identify with, when it comes to insurance price is still seen as the key driver as to where someone places…
#BibaFever 2016 - The Great Biba Bacon Butty Off
Our intrepid reporters find out which stand has the best butties at Biba 2016
#BibaFever 2016 - Brexit or Bremain
Did the debate on the upcoming EU referendum sway any delegates at Biba 2016?
#BibaFever 2016 - Who has the go to stand?
According to this year's tagline, Biba 2016 is the "go to place". But whose stand is the go to stand?
Volvo CEO calls for more government help as it outlines autonomous driving trial in London
The Association of British Insurers’ has hailed Volvo’s autonomous driving trial in London next year as “really exciting” and potentially “transformational,” while the motor manufacturer itself has called for more government help to speed up adoption.
Fix Auto seals sixth central contract with Axa deal
Fix Auto UK has signed a new national agreement to provide motor repair services to Axa Insurance.
Insurtech firm Trov raises £17.5m as it gears up to launch in the UK and Australia
Technology giant Guidewire and Australian insurer Suncorp are among the parties involved in the latest fund-raising from US insurance disruptor Trov, as it gears up to launch its on-demand cover for single items in the UK with Axa.
Aviva claims head points to resistance from “two major players” as subrogation portal targets 70% take up by 2017
Aviva hopes to have two fifths of the UK motor insurance market signed up to use the subrogation portal it launched last year by the summer - and 60-70% by the end of the year.
UK insurers given hope over European Commission compromise for “unenforceable” Vnuk ruling
A senior executive from the Motor Insurers’ Bureau has offered the UK insurance market hope that the European Commission will review its response to the Vnuk ruling as it comes to understand the level of unintended consequences the decision might have…
FCA SME claims review “sharpened” focus, but was not a major factor in industry response during 2015/16 floods
The insurance industry’s response to the winter flood in terms of SME commercial claims would have been hailed a success, even without the Financial Conduct Authority’s 2015 thematic review into this area.
UK insurtech start-up Guevara to follow US P2P provider Lemonade and launch licensed insurer
One of the investors behind insurtech start-up Guevara has warned others they will need "a lot of patience” to bear fruit in the insurance market.
Willis warns others as it settles JLT fine arts and specie team defection for £22m
International broker Willis Towers Watson today reaffirmed it is “committed to protecting its business” and “will always seek legal redress where appropriate”.
Hit-and-run interim report to be published in next few weeks
The Motor Insurers’ Bureau expects the University of Leicester to publish an interim report into hit-and-run motor accidents within the “next few weeks” as it aims to get a better understanding of the reasons why people leave the scene of a collision and…
Highways England to trial 'Wi-Fi road' on A2/M2 as part of innovation strategy
Highways England has today released its innovation strategy which sets out its wide-ranging plan to ensure it is keeping pace with advances in technology.
Brokers, insurers and Lloyd's carriers see FCA fees reduced
Brokers, insurers and Lloyd’s companies will see their contribution to the Financial Conduct Authority annual funding requirement reduced in 2016/17, according to the proposed fees published today.