Jen Frost
News editor
Jen joined Insurance Post as a reporter in 2018.
She has won Willis Towers Watson’s insurance and reinsurance newcomer of the year twice in a row, in 2018 and 2019.
Also in 2019, Jen was Biba’s trade press journalist of the year and won the gold award for financial journalism category at MHP’s 30 to Watch awards, beating off competition from Guardian and Which?
In 2020 she was shortlisted in four categories at the Headline Money awards, including best B2B story and B2B journalist of the year, and took home the title of B2B General Insurance Journalist of the Year.
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Articles by Jen Frost
Treasury Committee questions ABI on coronavirus response
Treasury Committee chair Mel Stride has asked Association of British Insurers director general, Huw Evans, to address queries on the insurance response to the coronavirus pandemic.
Insurers not expected to penalise motorists over coronavirus MOT exemptions
The insurance industry will not look to sanction motorists who do not get MOTs carried out under a six-month government exemption due to coronavirus, the Association of British Insurers has confirmed.
FSCS pays £5.6m to cover first 100 Elite claims
Following insurer Elite entering administration the Financial Services Compensation Scheme has paid out £5.6m towards claims.
Biba conference cancellation ‘right and only’ thing to do say exhibitors
Insurers and others who had planned to exhibit at the British Insurance Brokers’ Association’s annual conference have welcomed its cancellation and pledged to return next year.
Airmic stops planning for 2020 conference
The coronavirus pandemic has led risk managers’ association Airmic to press pause on planning for its annual conference, which had been set to take place at Edinburgh’s EICC in June.
Insurers monitoring Biba conference plans after Axa pull out
This morning Axa told Post it would not be exhibiting at the British Insurance Brokers’ Association annual conference due to coronavirus concerns.
Axa pulls out of Biba conference over coronavirus fears
Exclusive: Axa UK&I, Axa XL and Axa Partners will not be attending the annual British Insurance Brokers’ Association’s conference in May due to concerns over coronavirus.
Zurich tells insurtech partner to pull travel disruption extra
Exclusive: Zurich has told its insurtech partner Pluto to pull a travel disruption coverage add-on due to the coronavirus pandemic, but says this does not affect Zurich branded policies.
LV pushes pause on travel insurance
Insurer LV has ceased to offer further travel policies in the wake of the coronavirus pandemic.
Budget 2020: IPT stays the same as government bolsters flood defence spending
Insurance Premium Tax has remained at 12% in today’s Chancellor’s budget, as the government pledged to boost spending on flood defences.
Axa faces backlash as influencer pulls ‘short sighted’ IWD ad
Instagram influencer Simon Hooper has apologised to followers after an International Women’s Day post sponsored by Axa was slated as offensive.
Analysis: Insurers nix staff travel as coronavirus casts shadow over events
Some firms are telling their staff to avoid all but essential work travel in the UK due to coronavirus concerns, leading to some insurance event postponements and cancellations, Post has learned.
Aviva UK COO Hugh Hessing departs
Aviva’s chief operating officer in the UK, Hugh Hessing, has left the insurer, Post can reveal.
Paul Jardine joins insurtech Worry+Peace’s advisory board
Former XL Catlin chief experience officer and executive vice president Paul Jardine has joined insurtech Worry+Peace’s advisory board.
Ageas looks to salvage deal to triple ‘green parts’ use by 2023
Exclusive: Ageas UK has struck up a deal to combine its salvage and ‘green car parts’ suppliers in a move to be more environmentally conscious, cut waste and drive efficiency.
Analysis: A coronavirus call centre crisis?
Personal lines insurance providers are faced with a potentially “lethal” situation if call centre staff cannot go into work en masse due to coronavirus disruption, compliance experts have cautioned. Post asked brokers and insurers how they are preparing…
Discount rate: Warnings on NI premium pressure and claims costs
If the discount rate in Northern Ireland is made minus 1.75% this will lead to price hikes and potentially vast jumps in the cost of individual claims, insurers and lawyers have warned.
‘Light at the end of the tunnel’ on claims inflation says Admiral CEO Stevens
Admiral saw profits rise in 2019 as its UK insurance results were buoyed by positive development in prior year claims costs, reserve releases and commission.
Regulators scrutinise firms' coronavirus contingency plans
Firms must be ready for coronavirus disruption, the Financial Conduct Authority has cautioned, with organisations’ contingency plans being reviewed and concerns remaining around call centres.
Aviva puts 30 digital roles at risk
Around 30 people are at risk of redundancy at Aviva's 'digital forge' in Sheffield.
Fewer than 10% of Hiscox events customers have pandemic cover
Hiscox yesterday played down worries over coronavirus as it revealed it had seen some small claims.
Jorge claims volume ‘much lower’ than previous storms
The insurance impact of Storm Jorge is expected to be less severe than its predecessors Ciara and Dennis.
Northern Irish discount rate of minus 1.75% proposed
The Northern Irish Department of Justice plans to change the Northern Irish personal injury discount rate to minus 1.75%, pending a statutory consultation.
Admiral UK insurance CEO Cristina Nestares levels criticism at gender ban
The gender ban in insurance pricing was not approached in the right way and shows why ratings factors should be linked to actual risk, Admiral UK insurance CEO Cristina Nestares has argued.