Analysis

Motor: real time pricing

Intermediaries remain a significant distributor of motor insurance but, if profitability is to be secured, Laurence Walker says new underwriting models must be embraced.

Comment - claims: cutting the cost of claims

Introducing non-adversarial means of dispute resolution could be the answer to cutting the cost of claims, empowering qualified professionals and delighting the customer, argues Roger Flaxman.

Targetting PMI in the Benelux region

The Benelux region is popular with expatriates and most health cover is provided by insurance. Tim Mutton, therefore, outlines what brokers need to know about providing medical insurance in the area.

Disease claims - occupational voice loss

Occupational voice loss is becoming a growing hazard, partly due to the rise in call centres. Paula Jefferson and Rachel Barbenel examine recent case outcomes and advise on avoiding and defending claims.

Disease claims - HAVS: getting to grips with HAVS

The effect of vibration on the human body has been the subject of debate for more than 100 years, and research is raising new questions over whether vibration to the hand can cause symptoms in the elbow, upper arm or shoulder. Simon Matthews explores the…

Disease claims - ELTO: location, location, location

Difficulties inherent in identifying the relevant insurer in a long-tail disease claim led to the creation of the Employers' Liability Tracing Office. Anne Griffiths and Alan Hunter explain what is needed to make it work.

Post Europe: P&I Clubs ride out renewal season

Protection and Indemnity clubs have suffered though period where rate increases were as high as 30%, with this season seeing increases at a high of 10% Edward Murray asks if P&I clubs are riding the perfect storm.

Legal Update: Camden fire conclusions

After a fire at Camden Market in 2008 due to portable heaters, Andrew Blair and Joanne Whyld look at the resulting court case that ensued over the broker's failure to keep the insured fully informed.

Regional Report - Dublin: Dublin up

Ireland has been bailed out by the International Monetary Fund, insolvencies and unemployment are up, insurers premium incomes down and rates show no sign of real hardening. But, when Stephanie Denton visited Dublin she found the market surprisingly…

In Series - Fraud: Two sides to every story

Taking fraudsters to court can be a risky business for insurers, as if they lose the negative publicity can be overwhelming. Rachel Gordon looks at encouraging signs that the industry is fighting back.

Comment - commercial insurance: Trouble brewing

In the wake of a damning report on the commercial lines insurance market, Roger Flaxman enters the debate and examines the clash between insurers' principle of utmost good faith and their fiduciary duty to shareholders.

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