Analysis

Analysis: Broker claims research

Earlier this year, brokers were invited to score insurers on their claims handling, grading different classes of business on their performance from excellent to poor. Jonathan Swift examines the results

Analysis: Arson: A burning issue

Only a small portion of arson cases are prosecuted, so perhaps it’s time for the insurance industry to take ownership of this issue, as it has with fraud

Top 30 European Insurers 2017 Ranking: A mixed year for insurers

Market conditions for European insurers are extremely challenging, with companies facing a wide range of difficulties. Some have had to restructure their books of business because of poor results in the past, although their ability to turn around…

Interview: Meet the people making insurance more diverse

This month the Dive In festival returns, aiming to help insurance get fit for the future, highlighting the business case for diverse and inclusive workplaces and providing practical ideas and inspiration for how to bring about positive change. Post finds…

Analysis: How data is changing pet insurance

Telematics and the use of Big Data has been commonplace in the young drivers’ segment of the motor insurance market. Now the same approach to data collection and analysis is being introduced to pet insurance

The challenges of Cyclone Debbie

Cyclone Debbie was the costliest natural catastrophe to hit Australia for six years, while the scale of the event spurred innovation among insurers writes Nicky Burridge.

Analysis: Monitoring medical misdeeds

Surgeon Ian Paterson went to prison in May for carrying out unnecessary cancer operations and this case has highlighted gaps in the insurance coverage of medical malpractice

Analysis: Fighting for cover

Military personnel struggle to find motor and household insurance adapted to their circumstances. Should general insurers leave that market to specialists?

When cyber gets physical

Recent events such as the Wanna Cry ransomware attack and British Airways’ computer outage have helped to drive sales of cyber insurance, but there are concerns that a significant part of the risk is being overlooked

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