SME
Diary of an Insurer: Ecclesiastical’s Laura Carter
Fair value assessments, London landmarks, plus a fish and chip supper with the underwriting department feature in the working week of Laura Carter, customer segment director of Ecclesiastical Insurance.
How generative AI is everything, everywhere in insurance all at once
How insurers have been able to swiftly pilot generative artificial intelligence, prove the value of embracing this technology and roll it out across the wider business is examined by Insurance Post Editor Emma Ann Hughes.
QBE’s Gudhka shares seven steps to manage GenAI risks
Jaini Gudhka, senior risk manager at QBE, shares the seven steps businesses can take to manage generative artificial intelligence risks.
Is insurer service really that bad?
News Editor View: After comments from Jensten’s Alistair Hardie earlier this week saying no insurer gets service right and that we should “rip up the service rule book and start again”, Scott McGee asks: Is it really that bad?
Saga sells Caravan book; CFC’s fintech cover; Lockton’s head of parametric
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Contractual requirements boost cyber insurance adoption
A cyber expert at Marsh has warned contractual obligations driving businesses to purchase cyber insurance could be a double-edged sword.
NHS cyber attack highlights dangers of underinsurance
Hospitals across the capital have declared a critical incident after a cyber attack caused operational havoc to medical services.
How is insurance stepping up amid election uncertainty?
With a record number of elections in 2024 set to introduce substantial unpredictability into an already volatile risk environment, Edmund Tirbutt examines how insurance is engendering resilience amidst unrelenting geoeconomic uncertainty.
Big Interview: Cécile Fresneau, QBE
Cécile Fresneau, managing director of the insurance division of QBE’s European Operations, reveals her growth plans, hopes for generative artificial intelligence and her efforts to boost the number of female senior underwriters.
NSM buys AllClear owner; Axa’s Uefa partnership; Brown & Brown’s UK retail CEO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Redefining risk with Martyn’s Law
Paul Tarne, partner at law firm Weightmans, explains how landmark counterterrorism legislation Martyn’s Law will affect insurers.
Is premium finance still a tax on the poor?
News Editor’s View: Scott McGee considers whether recent steps taken by trade bodies to address premium finance will reassure the Financial Conduct Authority that this payment method is no longer a ‘tax on being poor’ that needs to be tackled.
Aviva building out strategic broker proposition
Aviva is undertaking a process in which it is engaging with key, strategic brokers in order to build out a new proposition, with a view to launch by January 2025 at the latest.
Aon’s carbon offering; Arch’s events cover; WTW’s war facility
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Tim Bailey, Zurich
Tim Bailey was named president of the Association of British Insurers in summer 2023 and has been CEO of Zurich UK since 2021.
Q&A: Matt Hicks, Recorder
Matt Hicks, chief commercial officer and co-founder of Recorder, a new London-based insurtech from the creators of Codat, explains how he has built a platform and artificial intelligence co-pilot for brokers.
Brokers want less AI conversation and better service please
Fiona Nicolson reveals brokers want a little less conversation about artificial intelligence and to have a lot more grown-up conversation about balancing online experiences with being able to talk to an insurer's staff at this year’s British Insurance…
RSA ‘pragmatic’ on product review as NIG acquisition completes
RSA intends to “move at pace” and make strides towards going to market with a single set of products by the end of this year following its acquisition with NIG and FarmWeb, Sonya Bryson has told Insurance Post.
Why insurers armed with risk insights don't need to retreat
As climate change intensifies weather-driven natural catastrophes, Moses Ojeisekhoba, CEO of Swiss Re Global Clients and Solutions, argues sophisticated, data-driven risk insights are needed by society to both mitigate as well as adapt to evolving perils…
Pen’s Zurich deal; CFC’s M&A team; AIG’s leadership change
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Cyber insurance procurement process labelled ‘a disaster’
Onda chief underwriting officer Alex Jomaa has dubbed the procurement process for cyber insurance “a disaster”, and said that both brokers and underwriters need to change their ways to boost the number of businesses that buy the product.
Cila president insists loss adjusters are far from dead
Far from being on a pathway to extinction, Chartered Institute of Loss Adjusters’ president Steven Wallace has claimed his part of the insurance industry has “never been more relevant”.
Roundtable: Scaling up new technology while avoiding the pitfalls
Many commercial insurers and brokers are keen to adopt more automation and AI to drive efficiency and improve customer outcomes. However, the complex and bespoke world of corporate insurance means they face greater challenges than in the personal lines…
Insurers' struggle to fill job vacancies laid bare
Data analysis: The extent to which insurance is an experienced employee’s, rather than an employer’s, is laid bare by recruitment adverts posted at the start of this year.