Motor - personal
Digital Bar Quarterly: Insurers need to seize digitalisation opportunities in claims
Digital transformation is good for the claims function, argues Patrick Hayward, an insurance consultant at Altus. Not least for augmenting claims-handling decisions to reduce the level of manual, repetitive tasks involved in managing a caseload.
Tough times ahead for motor insurers after ‘worst performing year in a decade’
Motor insurers should expect further losses this year as high inflation and low premium costs continue to hound the sector, reports say.
Essex car racer’s insurance claim is fast and fraudulent
An Essex mechanic has had his £30,000 insurance claim for injury thrown out of court after he failed to mention he had previously broken his spine, pelvis, neck, and ankle while banger racing.
Motor repair sector must step up EV training or face talent gap
The motor repair industry is facing a massive talent shortfall in qualified EV repairers if it does not start ramping up its training and recruitment.
Admiral to diversify with scaled products and business launches
Russell Fisher, chief operating officer of Admiral Pioneer, revealed how Admiral Group is seeding, launching, and scaling new products and services to diversify what the insurer does in the future.
Insurance Post Podcast: Challenges and opportunities facing electric vehicle insurers
Tesla’s plan to launch a “full-stack in-house insurer” in the UK will encourage insurers to think differently about using data to enhance the customer experience, according to Axa Retail’s managing director Marco Distefano.
Big Interview: Admiral founder Henry Engelhardt
Henry Engelhardt, founder and former chief executive of Admiral Group, reveals what it takes to be a great insurance leader and shares his vision for the future of motor insurance.
Facebook identity crisis hits insurance fraudster with £51K bill
A Barnsley motorist’s fraudulent claim for £15,000 has been thrown out after a Facebook photo proved he knew the “independent” witness to his accident.
Trade Voice: ABI’s Mervyn Skeet on why higher insurance bills may not be the hardest price rises to stomach
Mervyn Skeet, director of general insurance policy at the Association of British Insurers, argues that increasing home and motor insurance premiums need to be seen in a wider context of rising prices.
Cost-of-living crisis causes motorists to ditch insurance add-ons
Data Analysis: The cost-of-living crisis is causing cash-strapped drivers to cut back on motor insurance cover, a survey by Axa reveals.
Diary of an Insurer: Markerstudy’s Amanda Fox
Amanda Fox, head of broker management and product governance at Markerstudy Group, strives to overcome industry-wide challenges such as shortage of parts and gets the ideas flowing with a sugar rush.
View from the top: How motor insurers are recovering from 'near death experience'
Geoff Carter, chief executive of Sabre Insurance Group, examines how the motor insurance market leapt off a cliff and the ways it is clawing back to profitability.
Interview: James Dalton, MIB
In his first interview since joining the Motor Insurers’ Bureau as chief services officer, and two years after the introduction of the Official Injury Claims portal, James Dalton chats to Pamela Kokoszka about how he is taking on the challenge to remove…
Admiral founder warns clock is ticking on car insurance
Henry Engelhardt, founder and former chief executive of Admiral Group, warns the “clock is ticking on car insurance”.
Where we’re going, we won’t need price comparison websites
Editor’s View: Insurance Post Editor Emma Ann Hughes wonders if the latest motor insurance developments could cause price comparison websites to soon be consigned to the history books.
Steve Treloar to step down as LV CEO
Steve Treloar, chief executive of LV GI and Allianz Personal, is leaving the business at the end of June.
Admiral enters connected car telematics market
Admiral has teamed up with car manufacturer Ford and telematics provider Redtail Telematics to produce one of the UK’s first connected telematics motor insurance products.
Zurich challenges itself to halve HNW quote times
As Zurich looks to invest further in the high net worth space, head of personal lines and specialties Phil Ost wants to challenge his HNW team to respond to brokers’ quotes within 24 hours
Movers and shakers who made Insurance Post’s Power List revealed
This year’s Insurance Post Power List provides a blueprint of what you need to do to achieve and succeed in today’s world.
Elon Musk, Tesla and Chief Twit
The fact that Elon Musk, co-founder of Tesla and chief of Twitter, made the top 10 of Insurance Post’s Power List just by dipping his toe in the UK insurance market reflects the waves this man makes when he enters an industry.
Aviva aims to expand reach of personal lines
Owen Morris, managing director of Aviva personal lines, revealed plans to expand the provider’s reach beyond the “middle England heartland” the insurer is generally seen to target.