Future-of-work
How new working rules will transform the insurance industry
Frances Stebbing explores what new rules being introduced for flexible working in mid-2024 mean for the way the insurance industry operates.
Blog: Insurers and brokers must work together to meet clients’ expectations
Julie Rayson-Flynn, director at Brokerbility, considers how declining insurance performance are impacting on the reputation of smaller brokers and their customers, as they cope with hard market conditions and unknown territory.
Introducing a 4-day week could improve talent retention
Freedom Services Group has rolled out a four-day week to 190 of its employees, with the expectation that the scheme could help attract and retain talent.
Data analysis: Best Insurance Employers 2022 - A new era for employers
Post continues its annual survey of insurance employees to find out what makes the best insurance employer.
Partners&'s Phil Barton on navigating the working from home conundrum
Returning to the old way of working might still feel safe now we are living with the Covid-19 pandemic, but Partners& CEO Phil Barton asks if it is the answer for the insurance industry and its customers.
Analysis: A ‘boring’ reputation leaves brokers facing hiring struggles
Recruitment issues have hindered UK brokers’ optimistic growth expectations and are impacting insurance brokers of all sizes, according to research from Aviv
Towergate’s Richard Tuplin on how to tackle the recruitment deficit
Richard Tuplin, CEO of Towergate, looks at how the insurance industry might tackle both its talent hiring troubles, and at how to entice back and retain its existing employees.
Hiscox's Gareth Wharton on why remote working has intensified the cyber threat
Cyber attacks, and the cost resulting from at attack, is increasing. Working from home has made companies more vulnerable to an attack, but as Gareth Wharton, cyber CEO at Hiscox, explains there are signs that companies are reacting more decisively.
BGL's Peter Thompson on why a connected culture is key in tricky times
Peter Thompson, CEO of BGL Insurance, explains why communication and culture will provide the secret weapon to navigate through what is set to be another tricky period for colleagues and customers.
AIG's Baldwin on pulling together to solve today’s challenges
With the whole insurance ecosystem facing unprecedented challenges, Anthony Baldwin, UK CEO of AIG, explains why a collective market effort is need to innovate and help clients.
Aon's Sean Carney on supporting social mobility and creating a sense of belonging for colleagues
Insurance has a way to go to create workforces that truly reflect the breadth of society today, and the communities in which we operate. Sean Carney, partner and head of human capital solutions for the UK at Aon, explains why belonging is so important.
Editor's comment: We'll meet again
As this issue lands our thoughts will be turning to the British Insurance Brokers’ Association Conference and its return to a face-to-face event in its traditional home of Manchester.
Be cautious, optimistic and make up for lost time, advises RSA's Ken Norgrove
The UK insurance sector is facing some key headwinds in the current economic climate, but, as Ken Norgrove, CEO of RSA Insurance explains, it also has a lot to be proud of.
Bupa's Iain McMillan looks at how to attract and retain a happy workforce
In a white-hot labour market, Iain McMillan, director of distribution at Bupa UK Insurance, asks what is the key to maintaining talent retention and attraction, and managing an employee health and wellbeing strategy during a period of post-pandemic…
Covéa’s Adrian Furness on making insurance careers more than just a job
Adrian Furness, CEO of Covéa Insurance, addresses how and why the industry must support staff with an emphasis on providing positive engagement, a sense of community and mental wellbeing.
Four-day work week a 'natural step' for motor broker Igo4
Car insurance broker Igo4 has adopted a four-day working week, saying that it made the change out of a strong preference on the part of staff for flexible working that has been emphasised during the pandemic.
Blog: HR’s role in insurance during and after the pandemic
Specialist Risk Group people and culture director and managing partner Joanne Wright mulls the skills firms will have to embrace post-pandemic.
Preview: What will 2022 bring for the insurance market?
Post spoke to market experts to get their predictions for what 2022 will look like.
Q&A: Nicolas Aubert, formerly WTW GB CEO
Exclusive: Now on gardening leave after almost 18 months of caretaking in his role as Willis Towers Watson GB CEO, Nicolas Aubert speaks to Stephanie Denton about the collapse of the Aon deal, not being chosen to manage the firm and what he achieved…
Interview: Tara Foley, Axa
After a year in the role as CEO of Axa Retail, Tara Foley sat down with Pamela Kokoszka to discuss her impression of the insurance industry, challenges the sector is facing and her plans for Axa’s retail business.
RSA’s Mandy Hunt on bringing through the next generation
Mandy Hunt, chief underwriting officer for commercial lines at RSA and chair of the Chartered Insurance Institute’s Society of Underwriting Professionals, looks at the challenges and actions needed to make insurance a career of choice and attract the…