Fraud
Aviva's Moss resigns following pay vote furore
Beleaguered Aviva boss Andrew Moss has bowed to pressure for his resignation following the embarrassment of last week’s shareholder revolt over executive remuneration.
View from the top: Fixing fees to fight fraud
Success depends on simultaneous change in insurer culture and claims handling philosophy, says Karl Parr
Zurich pledges broker commitment as 15% of staff cut in PL shake-up
Zurich has moved to reassure its brokers following the news that it will cut almost 15% of its UK workforce and transfer a big chunk of its personal lines business into its own broker, Endsleigh.
Data-sharing portal thrown into limbo
The proposed claimant data-sharing portal has hit a standstill, as the Association of British Insurers demands solicitors give something in return for insurer-held information about fraud. The "ball", according to the ABI, is now firmly in the Motor…
LV boss O'Roarke calls for fraud clamp-down talks at second summit
LV managing director John O'Roarke is demanding more stringent legislation designed to clamp down on "unscrupulous" drivers following a survey showing that almost two thirds of GPs have seen a rise in exaggerated injuries.
Slough overtakes London as identity fraud capital of UK
London's Olympic neighbourhoods have become hotspots for identity fraud, and young social housing tenants are now the most targeted, according to Experian.
Claims Club News: 92% of underwriting fraud matches go undetected
The Insurance Fraud Register reveals that current industry controls fail to uncover the vast majority of underwriting fraud matches.
ABI and credit hire firms establish working party for GTA portal
The Association of British Insurers and the credit hire industry have formed a working party to establish a general terms of agreement portal for road accident claims with hire charges.
Transport Select Committee seeks to clear up transparency
The Transport Select Committee's reports on motor insurance have proved contentious, with calls for transparency not resonating with insurers. Will the 13th report clear things up?
QBE highlights dangers of slack fraud control at UK firms
Businesses have failed to update their anti-fraud procedures, despite one in five suffering fraud in the past 12 months, says insurer.
CPS to decide on Autofocus fraud charges next month
The Crown Prosecution Service is to decide next month whether it will bring a fraud case against the seven former Autofocus employees who Accident Exchange will apply to commit to prison for contempt of court.
Marr heads First Central fraud team
Former Insurance Fraud Bureau director Glen Marr is to head a new 29-strong cross-business counter-fraud team for insurer First Central.
Penny speed meets ... Mihir Pandya, fraud manager, Allianz Insurance
Being an insatiable socialite, Penny Black is always eager to probe the personalities behind the professional veneer of her industry friends. What better way to squeeze in and share as many intimate revelations as possible than her very own 'speed…
In series Competitive edge: Pinpoint positioning through geospatial and big data
The insurance industry must combine a geospatial approach with big data analytics to stay ahead of the competition.
Your say: End of the expenses era?
Recent high-profile expenses fraud prosecutions are prompting insurance companies to take a tougher stance with employees when it comes to recording and submitting expense claims.
Zurich campaign to abolish damages for fraudsters draws industry support
The potentially ground-breaking decision by Zurich fraud bosses to take their fight to refuse payment on the genuine element of a fraudulent third-party claim to the Supreme Court has drawn praise from industry peers.
Editor's comment: Shaking up the market
Two of this week's market stories - emanating from opposite ends of the insurance supply chain, and arising from both home and abroad - carry the potential for significant shakeup in the months to come.
Post magazine - 19 April 2012
The latest issue of Post is now available to subscribers as a digital and interactive e-book.
In series Competitive edge: A ring of steel to combat fraud
Insurers must have systems in place to prevent fraud, but many have taken this to a higher level and are gaining a competitive edge over their peers.
In series Competitive edge: Tackling fraud with geographic intelligence
In the fight against fraud, geographic intelligence is a powerful weapon in any insurer's armoury.
Supreme Court decision could save insurers £100m per year, claim Zurich fraud bosses
Zurich fraud bosses are confident of setting a "ground-breaking" precedent by which fraudulent third-party claimants are left empty handed, as part of a long-running legal battle which could save the industry £100m per year.
One in seven have 'fronted' car insurance
One in seven drivers have 'fronted' on their car insurance policy, and almost a quarter think the practice is legal, according to a survey from aggregator Money Supermarket.
VFM gets its anti-fraud conversation management training accredited
Counter fraud firm VFM Services has had its New ERA 'conversation management' training programme that helps spot fraudulent insurance claims on the phone accredited by Portsmouth University.
Japanese delegation visits Cunningham Lindsey for lesson in fraud detection
Cunningham Lindsey's Investigation Services recently hosted a visit from Japanese insurance industry representatives at the company's National Investigation Centre in Manchester.