Business interruption
In series - claims management: Reflecting on feedback
Meeting policyholder expectations can put you one step ahead of your competitors, but to know what your customers want, you'll have to ask them. Sam Barrett finds out to what extent insurance companies integrate customer feedback on claims service.
Bowring Marsh opens Hong Kong office
The specialist international placement broker at Marsh has expanded its footprint in Asia with the opening of its ninth Hong Kong office.
Post Europe’s weekly update now live
This latest initiative from the team behind the UK's market-leading general insurance weekly Post is dedicated to the European general insurance market and we will be providing news, analysis, comment and features focused on different territories.
Insurance Insight’s weekly update now live
This latest initiative from the team behind the UK's market-leading general insurance weekly Post is dedicated to the European general insurance market and we will be providing news, analysis, comment and features focused on different territories.
Post Europe – Business continuity management
Recent events across Europe this year have highlighted that as traditional business interruption policies often only trigger after first-party physical damage has occurred the need for good business continuity management is acute. Hugh Morris examines…
Postscript - 5 years ago: Terrorism claims get tougher
Looking through Post's back catalogue paints a unique picture of more than 150 years of insurance news, as this highlight from five years ago reveals.
Interview - Stefano Tranquillo: Sticking to the principle
FM Global's Stefano Tranquillo may have a diverse background but, he tells Lynn Rouse, the company has achieved first-class underwriting results using a risk management model that has changed little in the 175 years since it was founded.
RSA launches new multi-cover SBC product
RSA has launched a new multi-cover small business combined product, designed to meet the needs of small wholesale, manufacturing and warehousing businesses.
Technology - Process management: Flexibilityis your friend
Coping with unexpected demand can put immense strain on insurers.
Marsh appoints new property and casualty practice leaders
As part of its drive to grow its property, business interruption and casualty risk and insurance solutions Marsh has appointed Caroline Woolley as property practice leader, and Alain Petit-Lambotte as casualty practice leader, for Europe, the Middle East…
Marsh appoints new property and casualty practice leaders
As part of its drive to grow its property, business interruption and casualty risk and insurance solutions Marsh has appointed Caroline Woolley as property practice leader, and Alain Petit-Lambotte as casualty practice leader, for Europe, the Middle East…
Interview - Stephanie Watkins: From speeding tickets to cricket wickets
Leigh Jackson talks to HSB UK's American chief executive officer and managing director of engineering insurance Stephanie Watkins about her past as a police officer in the US and her curious love for cricket.
Insurance buyers - Mactavish report: There may be trouble ahead
The recent Mactavish report had some severe criticisms for the commercial insurance sector. Sam Barrett reports on the warnings it contained.
Bowring Marsh opens Tokyo office
Bowring Marsh, the specialist international placement broker at Marsh, has expanded its footprint in Asia with the opening in Tokyo of its eighth office.
Lorega strike Biba deal
The British Insurance Brokers’ Association has joined forces with claims advocates Lorega to provide brokers with a free claims helpline advice service for complex claims.
Comment - BI wordings: Refresh not reject
Business interruption wordings are under review, explains Damian Glynn, to minimise misunderstandings and unrealistic assumptions.
BI specialists urge policy clarifications
Business interruption specialists have urged insurers to clarify their policies following the publication of a Chartered Institute of Loss Adjuster BI wording review.
Post in print - 22 April
Post reporter Dan Dunkley provides a quick overview of this week's major news including: Towergate brings in IPO experts, Capita insurance chief quits, Lib Dem's in mutual manifesto, Quinn faces UK underwriting decision and insurers assess volcano…
Business interruption policies need 21st century update: Aon
Stephen Cross, chief executive officer of Aon Global Risk Consulting, has released a statement on the business and insurance implications of the ash cloud that has been causing difficulties across much of Europe:
Oil giant set to challenge Buncefield liability judgement
Total has applied to the Supreme Court for leave to appeal a recent judgment that found the company 100% liable for claims resulting from the 2005 Buncefield depot explosion.
Start-up targets IT and media
Aquila Underwriting has launched an underwriting platform offering specialist liability, business interruption and crisis management policies for media content, intellectual property and IT security risks.
Principia Underwriting launches
Principia Underwriting launches today as the latest addition to the Aquila Underwriting group of businesses.
US mine owners had no BI cover
Massey-Energy, the company in charge of a West Virginia mine where 25 people were killed after an explosion earlier this week is understood to not have had business interruption insurance.
Aviva launches media insurance product
Insurance giant Aviva has launched a specialis product offering protection for media firms.