Digital Bar Quarterly: The future for embedded insurance – an opportunity to enrich the customer experience
As the Financial Conduct Authority pricing reforms start to bite, insurers need to rethink their customer retention and acquisition strategies. Dan Martin, Altus consultant, outlines how embedded insurance offers them a chance to form deeper relationships with brands, with seamless digital journey key to success
Dan Martin, insurance consultant, Altus consultingIt is widely recognised the brands that operate in the personal lines market today have in part relied on consumer
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