Blog: A demanding future – future trends that will define insurance in 2020
The insurance industry stands on the precipice of profound change – technology-driven disruption, changing customer expectations and the arrival of new competitors are shifting the industry’s challenges according to David Rush, Europe, Middle East and Africa insurance sector leader at Deloitte.
For those able to move quickly and smartly, change will bring significant opportunity. However, like anything, there will be winners and losers as the industry transforms. While it’s not yet clear
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