Customers remain 'underwhelmed' despite $1.8bn insurtech investment
Investment into insurtech has already reached $1.8bn (£1.37bn) this year, however customers have yet to see any benefits in terms of improved customer experience, research has found.
Policy holders are yet to see the benefits of multi-billion pound investment into insurtech, with over 70% of customers claiming that their insurer is no easier to deal with than two years ago.
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