Consumer Duty
FCA’s Brewis urges use of sandboxes to aid innovation
The Financial Conduct Authority’s director of insurance, Matt Brewis, has urged the insurance industry to utilise the regulators innovation sandbox, because it wants to work together with the industry to facilitate innovation.
Big Interview: Kevin Spencer, Markerstudy Group
In his first interview since the completion of the £1.2bn merger between Markerstudy and Ardonagh’s Atlanta Group, Kevin Spencer sits down with Scott McGee to talk through the process of completing the deal, and how it allows his business to overtake…
General insurers share how the FCA fails to satisfy them
Three out of 10 general insurers question how effective the Financial Conduct Authority has been in regulating the financial services industry over the past year, according to a poll commissioned by the FCA Practitioner Panel.
Most complained about general insurers revealed
Admiral, Direct Line Group, Aviva, Esure and Axa were the most complained about general insurers in the first half of 2024, according to the latest Financial Ombudsman Service data.
Big Interview: Georges de Macedo, Covéa
Georges de Macedo, CEO of Covéa Insurance, reveals how he is pushing the UK arm of French mutual insurance giant back to profitability and why the provider won’t work with MGAs again.
Personalise insurance or fall foul of disruptors
The potential of personalisation and embedded insurance continue to excite the insurance market. David Worsfold explores what progress is being made and whether the innovation is being driven by mainstream players, disruptors or a combination of the two.
Big interview: David Martin, Aviva
Aviva’s managing director of commercial and chief distribution officer, David Martin sits down with Scott McGee to run through the work done since he joined the insurer, increasing productivity with brokers, and what apprentices need to focus on nowadays…
Greatest blows to insurance’s Consumer Duty report writers revealed
The greatest challenges faced by those involved in evidencing outcomes or writing their company’s Consumer Duty board report in July 2024 have been revealed by a Chartered Insurance Institute poll.
Top 100 UK Insurers 2024: Bupa
Bupa appears in sixth place on Insurance Post’s Top 100 UK Insurers 2024 list.
Top 100 UK Insurers 2024: Axa
Axa grabs the eight spot on Insurance Post’s Top 100 UK Insurers 2024 list.
Top 100 UK Insurers 2024: Allianz
Allianz has made significant strides to increase the brand’s presence in the UK and remains in the Top 10 of Insurance Post’s Top 100 UK Insurers List.
Top 100 UK Insurers 2024: Admiral
As Admiral celebrates the 20th anniversary of listing on the London Stock Exchange, the only Welsh company in the FTSE 100 has leapt from eighth place on last year’s Top 100 UK Insurers List to seventh place in the 2024 rankings.
Top 100 UK Insurers 2024: Direct Line Group
Direct Line Group has climbed from fourth place on last year’s Top 100 UK Insurers List to third place in the 2024 rankings.
Top 100 UK Insurers 2024: RSA
RSA is in fourth place on the Top 100 UK Insurers 2024 list.
Top 100 UK Insurers 2024: Aviva
Aviva Insurance Limited is ranked number 1 and Aviva International Insurance Limited is ranked number 2 on the Top 100 UK Insurers 2024 list.
FCA's Mills says Consumer Duty needn’t inhibit growth
Sheldon Mills, the Financial Conduct Authority’s executive director for consumers and competition, has insisted that the Consumer Duty is not the block to growth that some people think it is.
Why the FCA should slash red tape to save brokers
News Editor’s View: Scott McGee examines the impact of the Financial Conduct Authority’s Consumer Duty, debating whether the regulator's promise to reduce the weight of regulation is too little, too late for small brokers struggling as a result of red…
How to meet the FCA’s expectations
Insurers need to be able to articulate the way they make money if they want to satisfy the Financial Conduct Authority, according to Michael Sicsic, founder and managing partner of Sicsic Advisory.
Alarm bells ring over uptick in buildings insurance complaints
A sharp increase in buildings insurance complaints has sounded alarm bells within the Financial Ombudsman Service.
FCA claims Gap action will save consumers £70m
The Financial Conduct Authority has said consumers will save around £70m due to improvements firms must make to guaranteed asset protection insurance products.
Insurance Post’s Top 90 MGAs revealed
Ardonagh Group, Brown & Brown, Gallagher, Markerstudy and Policy Expert are the UK’s five biggest MGAs.