Fire

Why insurers are taking a bird’s eye view of claims

View from the Top: Insurers and loss adjusters can be some of the first people on the ground following a customer loss, but increasingly they’re the first in the sky too, as James Nicholson, chief claims officer at Zurich, explains.

Q&A: Fiona Sperry, QBE

Fiona Sperry, QBE’s head of complex claims, talks through her team’s role, how the insurer is meeting challenges posed by the energy transition and the place of artificial intelligence in claims.

Insurance Museum seeks fresh financial backers

Reg Brown, retired Lloyd’s underwriter and chairman of the Insurance Museum, is hosting a drinks reception tonight (1 October) at The Association of British Insurers HQ in a bid to reinvigorate financial support for the history initiative.

Look to the skies to manage climate change risk

By leveraging advanced technologies like satellite data, Forbes McKenzie, founder and CEO of McKenzie Intelligence Services, argues insurers can better predict, manage and mitigate the impact of increasingly common frequency and severe natural disasters.

Hot works – how not to get burned

Risk improvement can boost an insurer’s bottom line and help customers avoid damaging and disruptive incidents. However, RiskSTOP’s Lisa Beaton finds underwriters’ risk requirements are not always valued, and that one intervention presents a particular…

Big Interview: Helena Evans, Criterion Adjusters

Helena Evans, managing director of Criterion Adjusters, speaks to Emma Ann Hughes about the sexism she encountered, growth plans for her business and her hope to encourage others to follow her lead and pass their Chartered Institute of Loss Adjusters…

There’s no such thing as a safe battery

Dr Andrew Collins, senior associate of Halliwell Forensics, examines what’s behind the increase in battery fire claims and why there is no such thing as a “safe battery.”

Is it time to ditch lithium ion batteries?

News Editor's View: Scott McGee considers if government legislation to make lithium ion batteries safer is too little too late for electric vehicle insurers and whether providers’ appetites for covering such cars will only return when manufacturers…

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