Regulation

New Australian code of practice introduced

A new code of practice has been introduced by the Insurance Council of Australia (ICA) that, according to the ICA, will mean general insurers will meet higher, measurable performance standards for dealing with customers, including settling claims in…

OFT appoints Fingleton from Irish counterpart

Trade and Industry Secretary Alan Johnson today announced the new chief executive of the Office of Fair Trading (OFT). John Fingleton, currently the Chairperson of the Irish Competition Authority, will take up his position in October 2005 for a five year…

FSA moves to simplify rule books

The Financial Services Authority today set out the first phase of its programme to simplify its Handbook and remove unnecessary Rules and Guidance from the Approved Persons regime, the Training and Competence regime and its Anti-Money Laundering rules…

FSA publishes key paper on TCF

In a paper entitled Treating Customers Fairly – Building on Progress published today, the Financial Services Authority has set out the issues that firms should consider when assessing whether they have embedded the fair treatment of customers throughout…

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