Still 'room for improvement' in Consumer Duty prep, says FCA's Brewis
Matt Brewis, director of insurance at the FCA, has said that while most general insurers are on track to meet the regulator’s Consumer Duty requirements, there is still “room for improvement”.
As general insurance pricing, product governance rules and fair value requirements have already been introduced, Brewis said the vast majority of what the industry needs to do for the Consumer Duty
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