GDPR: A great catalyst for enhancing customer experience
This article was paid for by a contributing third party.
The General Data Protection Regulation is a tough regulation and with the sheer amount of change it entails, most of the impacted companies are prioritising areas that will be compliant on day one of post-GDPR era. Prakhar Agrawal, assistant vice-president and GDPR practice lead, consulting, at EXL, looks at the avenues available.
The prioritisation criteria a company chooses is a sum total of many factors, such as existing privacy maturity, risk appetite, and the nature of business. A careful reading of the 99 articles and 173
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Regulation
Consumer Intelligence CEO argues 0% APR insurance needs a rethink
Ian Hughes, CEO of Consumer Intelligence, argues how 0% APR on insurance may breach regulatory requirements as those paying annually are effectively being penalised for not taking out credit.
How Trump’s tariffs shook up insurers’ investment books
Darren Bustin, global head of solutions capabilities and insurance solutions at Schroders, has revealed how regulatory changes, Labour’s growth agenda plus US President Donald Trump’s trade tariffs have impacted general insurers’ investment books.
Insurers cover APR cuts by increasing instalment costs
Consumer Intelligence has uncovered evidence that insurers are reducing their advertised annual percentage rate for premium finance without reducing the actual cost of paying for home and motor insurance in instalments.
Rathi reappointed FCA CEO
Chancellor Rachel Reeves has reappointed Nikhil Rathi as CEO of the Financial Conduct Authority for a second term.
Rachel Lam named interim ombudsman MD
Rachel Lam is now interim managing ombudsman director of the Financial Ombudsman Service, as Jenny Simmonds and James Dipple-Johnstone temporarily step into the shoes of Abby Thomas.
