Legal implications cited by insurers amid complex policy wording criticism
Insurers should be cautious about watering down legal policy wordings to make the documents easier to read, commentators have warned, despite new research showing one-third of policies are written for those with a university-equivalent reading level.
Research released by consumer group Fairer Finance on 13 November found none of the insurance policies it analysed - taken from more than 280 banking and insurance documents - would be readable by 16%
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