Courage under fire

Professional indemnity claims against adjusters are on the rise, partly as a result of more expansive services increasing their exposure. Gerald Williams explains that, in an increasingly litigious environment, things have never been so tough

There was a time when, if a loss adjuster made a mistake, it would cost them a lunch with the insurance company's claims manager, or, if it was really serious, they may have waived their fee. Those

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