Q&A: Nick Kelsall, Marshmallow

Marshmallow’s claims director, Nick Kelsall, sits down with Insurance Post to talk about his move from Allianz, his lookout for talent while growing 'a claims team for the future', and what the company is planning regarding fraud in 2025.

Why did you decide to go from a big corporate insurer like Allianz to a unicorn?

My career has been pretty much all been in general insurance. I started at NFU Mutual, a very customer centric company.

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