Unrated Icelandic insurer’s flood risk venture sparks passporting debate

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A policyholder partnership scheme designed by a broker to support homeowners in high flood-risk areas following the expiry of the Statement of Principles has reignited market concerns about unrated insurers passporting into the UK market.

With less than eight weeks until the SoP expires, Bexhill-based Bureau Insurance Services is preparing to launch its Flood Insure scheme, which offers homeowners 
the chance to install recommended

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Claims service stayed steady at end of 2024

The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.

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