Bupa to get new CEO

Bupa’s chief executive Val Gooding has announced she is to retire at the company’s annual general meeting in May. Miss Gooding has been CEO since 1998. She is to be succeeded by Ray King, who joined the group as finance director in 2001.

Lord Leitch, Bupa’s chairman, said: “Val Gooding has transformed the business in her time as CEO. The group has more than doubled its turnover to over £4bn, doubled its customer base to eight million

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City minister Siddiq is replaced by Reynolds

Less than 24 hours before she was due to appear at the British Insurance Brokers’ Association’s Manifesto launch, Tulip Siddiq has resigned as Treasury minister and been replaced by Labour MP Emma Reynolds.

AI system launched to overhaul claims settlements

Stephen Kavanagh, who has spent more than 25 years developing technology to transform financial service business processes, has created a system that overhauls how insurance losses are assessed and settlements reached.

Five steps to non-performative culture change

Trade Voice: Dr Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute, urges organisations to move past performative lip service with five steps to cultivate genuinely ethical cultures.

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