NU, Axa and Zurich refuse to join claims body
Three of the largest insurers in the UK have said they will not co-operate with the Claims Standards Council until the accident management industry shows it is capable of good practice.
Accident managers set up the CSC, headed by Dr Tony Burns-Howell, in the hope that insurers, accident managers and lawyers would write the council's constitution and structure, and agree to protocolsOnly users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
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