TAG: inevitable demise
Claims management companies have again been hitting the headlines after the recent redundancy-by-text-message story. With The Accident Group meeting the same fate as Claims Direct, Paul Shenton asks is this the inevitable end of an era?
The delivery of more than 2500 redundancy notices by text message tothe mobile phones of the unfortunate employees of The Accident Group was
as inevitable as it was avoidable.
The rushed transition
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