A clearer view on fraud

A surprising lack of standards in the investigation of fraudulent claims means the industry's system is anything but transparent or effective. David Beardsworth suggests a professional trade body could help improve clean-up rates and save on time and costs.

For a business that prides itself on prudence, and is waging war on
cost on all fronts, the insurance industry maintains a remarkably cavalier
attitude to the investigation of claims. Why do those

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