Pension tension.

Insurers are up against the clock as they prepare for the low-commission world of stakeholder pensions. Edward Murray reports on how insurers are working to cut costs with electronic communication, and warns that it may not be the answer for everyone

Insurers are under great pressure - not only from the consumer, but
also the market - to provide low-cost, efficient and highly-serviced
pensions that are easily accessible. Yet the industry's track

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