Industry warned: what the BRTF wants, it gets
At last week's Post Magazine Claims Club seminar, the Better Regulation Task Force gave claims managers the inside track on its recent compensation system report; and the soon-to-be- published ABI/CILA claims protocol was given its first unofficial airing. Anthony Gould reports
Claims managers were left with no doubt how influential the Better Regulation Task Force's recommendations into personal injury compensation are. David Arculus, the task force's chairman, revealed:
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