Bucking the trend
High street broker Higos has always emphasised the importance of offering the 'personal touch' and investing in staff. Now, as the recession hits home, founder Ian Gosden tells Mairi MacDonald that he is not about to compromise his core beliefs or fall into line with an increasingly price-obsessed industry
When banks stopped lending money, many in the insurance market predicted one effect would be a slowing down of or abrupt halt to broker consolidation.
But in the South-west of England, Ian Gosden's
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