Penny Black's insurance week
Penny recently had the pleasure of catching up with newly appointed British Insurance Brokers’ Association chief executive Steve White, hoping to gain an insight into his plans to change the sector for the better.
White, clearly trying to make an immediate mark in his new role, has already been affecting change but perhaps not in the most obvious way. His first decree was to make Bourbon biscuits compulsory in Biba meetings, coining the collective noun a “delight of Bourbons”. While it wasn’t quite the attack on the overregulation of broking Penny was expecting, a mandate on tasty treats is certainly something to believe in.
Meanwhile, being a fan of Star Wars, like any right-minded moviegoer, Penny was impressed with the way broking giant Willis has embraced the franchise as part of its directors’ and officers’ programme. The intermediary, clearly with George Lucas fans in its midst, named its new scheme Darcstar – a reworking of Dark Star, the flagship for the 77th Task Force dedicated to cleaning up corruption in the Empire. Hoping to get in on the act, insurance market fans have come up with their own nickname for the scheme – Obi-Wan D&Obi. May the force be with them.
This article was first published in the 2 May edition of Post
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Broker
Penny Black’s Social Diary: Biba’s burgers and sausages
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
Nigel Hinshelwood appointed chair of Marsh
Nigel Hinshelwood has been appointed as chair of Marsh in the UK, succeeding outgoing chair Tom Colraine on 31 March.
Only one out of four brokers is happy with insurer service
Direct Commercial’s latest broker survey has revealed how only a quarter of brokers are happy with the service they receive from insurers.
Claims service stayed steady at end of 2024
The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.
What NatWest was doing while Amazon’s efforts crashed and burned
Editor’s View: At the end of 2022 all eyes were on Amazon’s Insurance Store, but Emma Ann Hughes observes perhaps more attention should have been paid to what NatWest was quietly doing with technology and financial services distribution.
Why getting business interruption cover right is more critical than ever
View from the Top: Laura Vickers, managing director of commercial lines at Gallagher in Ireland, explains what brokers need to do to ensure clients are protected with what is increasingly business-critical cover.
Howden surpasses £3bn in global revenue
Howden has surpassed the £3bn revenue mark for global operations as it celebrates its 30th birthday.
Enter Best Insurance Employer 2025 today
If you work for one of the greatest employers in the insurance industry and want to shout about it, make sure you complete Insurance Post’s Best Insurance Employer survey today.