Showing you mean business
Proposed Financial Services Authority regulation is making its presence felt in the claims handling sector, meaning untrained and incompetent claims handlers will not survive. Chris Miller shows how the new Faculty of Claims aims to give employers all the tools they need for training
At a recent conference, John Parvin, Zurich's subsidence claims manager, pointed out that come January, under statutory regulation, he would only be able to employ competent claims handlers who
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