Skills Shortage - Talent spotting

Speculation that the insurance industry is suffering from a skills shortage has led to accusations of too little in training investment over recent years. However, Ralph Savage says the claims sector is starting to address the issue with several new training initiatives

The handling of insurance claims, particularly home and contents, and motor - the bread and butter of the personal lines insurance industry - has become the subject of much public and industry

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Big Interview: Aki Hussain, Hiscox

Aki Hussain, CEO of Hiscox Group, explains how he has accelerated the kind of innovation and created the type of culture that is essential to keeping the international insurance group in pole position in the market.

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