Chop of the shops
Insurers have a lot of power over bodyshops, forcing both hourly rates and the cost of repairs down. Sam Barrett reports on recent network reviews and restructures and whether these can reduce the threat of closure for repairers
The relationship between motor insurers and bodyshops is not an easy one. Although each party needs the other, neither is entirely happy with the current situation.
Mike Ball is general manager of RH
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