Personal

The picture of wealth.

Competition is fierce in the fine art and antiques market, and now that museum and gallery trustees are breaking away from government constraints on insurance, business will balloon for specialist insurers, says David Fanning.

Vanco's six-0 deal.

Claims organisation Crawford & Company has signed a five-year contract worth £1.8m with e-solutions ...

Get streetwise.

High street brokers and department stores have a strong role to play in general insurance, with the ...

A code of conduct.

Will credit car hire companies continue overcharging victims of accidents for replacement cars following the Association of British Insurers intervention last year, or will insurers insist on lower 'spot rates', asks David Fanning.

Full speed ahead.

The adoption of a strong learning culture increased Devitt's income six-fold and ensured it stays one step ahead of the competition, writes Edward Murray.

First aid for whiplash.

Zurich's Claims Injury Management Team has taken the pain out of whiplash claims, with an innovative motor injury whiplash programme offering a fast and effective outcome both for claimants and for insurers, writes Jonathan Swift.

Rise to the challenge.

St Paul's results show that the research it undertakes before venturing into new areas has paid off: it has grown consistently and grown profitably in recent years, writes David Worsfold.

Glass e-valuations.

Abbey National has teamed up with Glass's Information Services to provide car valuation data as part...

... call centre manager.

Edward Murray spent a day with Stephen Kopaloff, a successful call centre manager who knows his product and claimants inside out.

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