Personal
CRM sees slow uptake among insurers.
Martin Hess, director of financial services, Compaq, said the insurance industry had been slower tha...
WTC clearance claim restrictions.
Some of the issues raised following this month's terrorist attacks on the US will pose significant c...
Rubicon system.
Newly-established virtual insurer Rubicon has chosen the InsureConX system to under-pin its IT proce...
Penny Black's insurance week.
Penny has been trying to deal with the emotional impact of the US terrorist attacks on 11 September ...
RSA to expand with NZ purchase.
Royal & Sun Alliance is to expand its Australasian operations by acquiring AMP's New Zealand general...
A site with prospects.
Through the internet maze with Richard Griffiths.
ATE test cases.
Ronnie Henderson, chief executive of personal injury specialist Claims Direct, last week confirmed i...
New research post.
Ecclesiastical has created the new post of intermediary research analyst, focusing on research withi...
Appointment at Lexicon.
Lexicon, the hi-tech IT service provider, has taken on Nicola Ridler, who joins the company as corpo...
Appointment at Acturis.
Simon Ronaldson has joined Acturis, the provider of web-based technology platforms for brokers, as s...
The great escape.
Insurers are avoiding tackling the simple solutions to data-capture problems says James Sharp, yet these would provide brokers with a welcome escape from the task of re-keying the same information several times to get insurance quotes.
Making the right connections.
The greater speed and communication e-systems promise to bring to the claims handling arena could be invaluable. But while e-claims is becoming a more realistic option, insurers seem unagreed on how to handle it and where it is all leading, says David…
New angle on control of risk.
A 1993 truck factory fire sparked off greater awareness of risk assessment in Russia, but risk management still has a long way to go, discovers Adrian Leonard.
Agent power is disputed.
Expect more reinsurers to go to court with claims that their agents exceeded their authority, say Peter Chaffetz and Steven Schwartz.
Euro will give cargo a lift.
Transport underwriters should view the introduction of the euro in 12 European countries in 2002 as ...
Renewals could produce a U-turn.
Adrian Leonard finds Germany's reinsurers determined to turn the market at the renewals, with the catastrophe, industrial fire and motor sectors top of their hit list.
Losses drill holes in energy sector.
Len Messenger of Zurich Global Energy, chairman of IUMI's energy and offshore committee, warned of t...
St Paul dominates solicitors' PI sector as rates stall
St Paul International Insurance has retained its position as market leader for solicitors' profession...
Plane pool set for shake-up.
Managing agency Global Aerospace, which is jointly owned by the UK's two largest general insurers, m...
Damage limitation.
Traditionally the domain of commercial insurers, risk management has now filtered its way through to the personal lines sector. Insurers vary in their approach to limiting the damage for clients, says Richard Adams.
Appointment at HPI Group.
The HPI Group, the main source of vehicle information for the UK motor industry and motoring consume...
Commentary - Sex-attack cases go to civil courts.
The Central London County Court has ruled that the Steven Berkoff rape case, recently reported in th...
Clause inclusion.
Although most travel policies contain a war clause that excludes acts of terrorism, there is a conse...
Confusion over value of WTC.
As PM went to press, confusion still reigned over the exact nature of the insurance arrangements for...