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A move in the claims direction.

Over the last decade, growth in the size and complexity of losses has meant considerable progress has been made in the way claims are handled, spawning the new sector of loss management as a result. Angus Tucker explains.

Successful succession.

Succession planning can be a touchy subject, however, insurers, who have to deal with such unpleasant subjects for their customers every day, have no excuse for hiding their heads in the sand, says Paul Picknett.

Lutine line-up.

This year's Lutine Lineslip Regatta, sponsored by Post Magazine, saw Ace's European Group sail to vi...

Commercial needs U-turn over crises.

Price increases in the commercial sector have given insurers a bad name. Kevin Pallett believes professionalism is needed throughout the industry to get the rating message across and to turn around the recent crises dogging the market.

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