Personal

Burning ambition

Arson attacks on schools are costing some £1m each week with pupils and ex-pupils, having specific knowledge of a building's weak points, the main culprits. The best way to halt the spread is to adopt an integrated risk management approach, says Jane…

10 years ago

The present crisis facing many smaller companies over employers' liability should come as no surpri...

Rooting out problem areas

Flooding may be top of the claims agenda, but the risk of another subsidence event year - with the main culprits being trees on clay soil - cannot be ignored. New predictive techniques are proving valuable, but failure to act on findings could see…

Cox buys NMT assets

Cox Insurance has bought the assets of IT service provider NMT, following an initial decision not t...

The case for independence

As demand for assistance services grows, Steve Totty says providers need to be independent in order to meet customer expectations.

The emergency services

When something goes wrong, customers increasingly expect their insurers to deliver back-up services. Richard Adams examines the rapidly expanding assistance industry.

A year of adjustment

Following a year that was anything but uneventful, 2002 has seen a period of adjustment across the board. Maggie Litster reflects on how the industry strived to regain its stability.

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