Personal

Open house for the price-conscious?

Recent rate hikes for household insurance have sparked a rush of new entrants into the sector, aiming to take advantage of the fact that many policyholders will buy on price alone. But insurers are fighting back, seeking greater differentiation with…

A call to join forces in the car wars

The Metropolitan Police is fighting an uphill battle against car crime. However, Detective Chief Inspector David Ryan told Anthony Gould that with more joint initiatives and co-operation from the insurance industry, it could make major inroads.

52 years ago

In 1951, the ceiling for women within insurance was made of unbreakable glass, as the following edi...

Bit parts or major players?

In an effort to reduce the level of write-offs and contain general claims costs, Thatcham has introduced a new scheme for the accreditation of alternative vehicle parts. Lynn Rouse examines the impact this major shake-up could have on the sector.

The drive for stability

The motor sector has had a rough ride lately, with losses of £5bn over the last seven years. Many believe it is up to the insurance industry to break the volatile underwriting cycle and bring certainty to the market's long-term future. Jonathan Swift…

Destination best practice

When it comes to motor claims, conflicting loyalties are undermining the road to total customer satisfaction. Eddie Longworth argues that insurers need to steer a clearer course to best practice in the sector.

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