Personal
Age charities warn insurance industry signposting will be scrutinised closely
The effectiveness of the industry's signposting service is expected to come under increased scrutiny from age-related charities, following the Home Office decision to exempt financial services from the incoming Equality Act.
Brightside boss Holman eyes up employee benefits offering
Newly appointed Brightside boss Martyn Holman, pictured, has announced plans to start reviewing the business in the next two weeks and potentially enter new lines including employee benefits.
Delisting ambitious Brightside is easier to do as an outsider, says ex-CEO
Arron Banks, pictured, has said it would have been "troublesome" to delist the broker and subsequently fulfil ambitious growth plans while still working at the business.
One Answer Network to launch commercial and personal lines IT platform for brokers
Broker organisation One Answer Network is launching an IT platform in the fourth quarter which will allow members to trade personal and commercial lines products.
Post Blog: Can affinity marketing really work for insurers and brokers on the aggregators?
It’s hardly surprising why insurers, brokers and affinity groups want their products to appear on the aggregators; when for personal lines, it represents an ever-expanding marketing channel. The rush to the channel has however, recently led to a re…
Business boomed for RiIG in 2011, AGM told
Claims management company Resources in Insurance Group has told its Annual General Meeting attendees that the business has witnessed increasing levels of activity in the backdrop of the wet weather.
BGL hires former financial crime boss for counter-fraud role
BGL has appointed Martin Croucher, pictured, as senior counter-fraud manager.
Zeidler joins Capita to focus on strategic growth
Capita's insurance services business has appointed Phil Zeidler as divisional corporate development director.
Don't delay: 2012 Insurance Fraud Awards deadline approaching
With 2500 new fraudulent claims detected each week, and many more going undetected, the fight against fraud is still a top priority for the insurance industry.
Motorbike broker founder Carole Nash awarded OBE
Carole Nash, founder of the eponymous Groupama-owned motorbike insurance broker, has been awarded an OBE for her philanthropy.
PPO demand to put off 'silver bullet' investment in insurance
General insurers will not get the 'silver bullet' investment needed to offset potential liabilities from the growing number of periodical payment order settlements in the UK as typical lump sum claimants are increasingly seeking PPOs.
Drunken holidaymakers invalidate travel insurance, research reveals
Travellers have been warned that they could invalidate their travel insurance if they have an incident on holiday while under the influence of alcohol or non-prescription drugs.
Esure and Shelias' Wheels go live with smartphone apps
Esure Broker and Sheilas' Wheels Broker have launched insurance apps enabling existing customers to access their accounts and generate new quotes.
RSA ruling to create added costs in motor repair, says Groupama
The High Court's decision to rule in favour of RSA on subrogated motor repairs will cause "confusion" and "frictional expense", according to Groupama.
BGL invests £1m in Fusion service centre technology
Fusion Contact Centre Services, part of the BGL Group, is to spend £1m enhancing its technology platform.
Churchill profit jumps 246% to £77.6m
Direct Line Group-owned Churchill Insurance posted £77.6m profit in 2011, a vast improvement on the 2010 £53.3m loss, while personal motor premiums fell by £1bn.
Claims bosses urge insurers to develop integrated localised flood response
Flooding in areas of the UK previously considered low risk has led claims bosses to urge insurers to concentrate on developing an integrated localised flood response, while arguments over a collaborative risk transfer solution rumble on.
Giles raids rival firms for big hitters to drive organic growth
Brendan McManus has vowed to transform Giles into a "recruitment machine" in a bid to support organic growth and clear the way for niche acquisition opportunities.
Market moves: A busy week in recruitment
The insurance industry enjoyed a busy week in recruitment, and brokers were the main movers and shakers as Marsh UK & Ireland welcomed a new chief executive and Giles named a new COO.
Whiplash diagnosis: Not just a matter of opinion
Medical experts are not 'hoodwinked' by fraudulent claimants - clinical experience counts, says Donald Fowler.
Managing general agents: A surge in popularity
Managing general agents are certainly on trend and increasing their interaction with insurers but, with some companies still suspicious of their value, will their popularity last?
View from the top: Righting wrongs in the motor market
Legislative change should require the 'non-fault' party to notify the 'at-fault' insurer simultaneously, says David McMillan.
Property claims: Customers must be educated about escape of water
Insurers should make consumers aware that they have a responsibility to prevent escape of water, rather than assuming that all leakage issues should be handled by their provider.
Equity renews motor insurance deal with HSBC's First Direct
Equity Insurance Partnerships has extended its affinity insurance partnership with First Direct, the banking brand which is a member of HSBC Group.