Lloyds Bank fined £90.7m for misleading customers in home insurance renewal letters
Lloyds Bank has been fined £90.7m by the Financial Conduct Authority for failures in home insurance renewal letters between 2009 and 2017.
Over a close to nine year period, Lloyds – which also operates under the Halifax and Bank of Scotland brands, and is one of the UK’s largest home insurers – sent nearly nine million renewal
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