LV’s Steve Treloar on demonstrating value to customers
In an ever more uncertain world, customers want ‘peace of mind’ and the confidence of knowing they are covered if things go wrong. Covid-19 has brought fear and distrust explains Steve Treloar, CEO, LV General Insurance Group.
The issue surrounding business interruption claims has damaged reputations and created distrust in insurers just at a point in time when our ‘promise’ to look after our customers should be most
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