Hastings looks to suppliers and fraud detection to staunch claims inflation
Hastings is hoping that investment in its anti-fraud capabilities and supplier partnerships secured in the tail-end of last year will mitigate the impact of claims inflation on its bottom line.
In full-year results published the morning, the group posted a loss ratio of 82.6% for 2019: a 7.6% increase on the previous year, which pushed its combined ratio to 98%.
It attributed 1% to the
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