Blog: The young and the connected, the new face of claims handlers
Businesses in the insurance sector have to deal with change from a ‘new' type of social-savvy policyholder. Engaging and empowering your workforce is the best way to go about it, and technology provides the tools for it.
Studies have shown that disengaged employees create more errors than engaged employees. Their absenteeism rates are higher and their productivity lower, as is their employer’s profitability.
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