Managing General Agents Association (MGAA)
Why claims are the true test of an MGA
As the MGA sector continues to evolve, Michael Keating, CEO of the Managing General Agents’ Association, argues claims excellence must be a strategic priority and technology embraced for efficiency, service improvements and complimenting the human touch.
How MGAs can continue to transform in 2025
Trade Voice: As the underwriting capacity of the Managing General Agents’ Association’s membership tops £15bn, CEO Mike Keating looks at the trends that will shape the MGA market in 2025.
Insurance Post’s Christmas Special Podcast
Post content director Jonathan Swift, news editor Scott McGee and Emma Ann Hughes, editor, ditch the usual format of our publication’s award-winning podcast to deliver a holly, jolly Christmas Special.
MGAA’s Keating on avoiding a ‘boom and bust’ cycle
Trade Voice: Mike Keating, CEO of the Managing General Agents’ Association, says MGAs must maintain underwriting disciple if they want to hold onto the hard-won strides of recent years.
Markerstudy’s Smith-Foreman on creating a sense of belonging
Lizzie Smith-Foreman, chief marketing, communications and sustainability officer at Markerstudy, on why insurers can’t rest on their laurels and must regularly assess and evolve initiatives to ensure they reflect the needs and wants of colleagues.
Diary of an Insurance PR: Full Circle’s Kirsty Plank
Kirsty Plank, director of Full Circle Communications, shows her appreciation of Dolly Parton’s lyrical genius, gets a boost from Pepsi Max as she compiles social media engagement reports and turn journalist when she interviews Insurance Post’s content…
Fronting insurers and traditional carriers vie for MGAs’ favour
Managing general agents may be able to reap more of the reward of their underwriting activity by partnering with fronting insurers rather than traditional carriers, Bridgehaven CEO Paul Jewell has said.
MGAA’s Keating says insurers must hold their nerve on rates
Trade Voice: History tells us that a sensible, hard market is often followed by a more unruly soft market. Mike Keating, CEO of the Managing General Agents’ Association, urges insurers to not sacrifice technical underwriting on the altar of new business.
MGAs must ‘hold capacity providers to account’ over service
A panel at the Managing General Agents’ Association conference earlier this week has urged MGAs to hold their capacity providers to account, as members emphasised the importance of “diversified capacity”.
MGAA’s Keating on the need for more data sharing
Trade Voice: Mike Keating, CEO of the Managing General Agents’ Association, says data sharing is a two-way street and capacity providers need to be more open with MGAs.
Why the MGA sector will advance in 2024
Trade Voice: Mike Keating, CEO of the Managing General Agents' Association, argues MGAs are uniquely placed to meet the challenges that 2024 will bring.
Trade Voice: MGAA’s Mike Keating on why collaboration is key to delivering claims outcomes
Mike Keating, CEO of the Managing General Agents’ Association, examines why more than half of MGAs think improvements to claims processes are needed.
View from the Top: Bspoke’s Tim Smyth on inflation challenging MGAs
Tim Smyth, CEO of Bspoke Group (formerly UK General), says MGAs need to make their voices heard and engage regulators and policyholders on the challenges facing the sector.
Booze blamed for third of insurance employees facing prejudice
More than a third (37%) of insurance workers have seen sexist, racist, homophobic, ableist and ageist behaviour or heard discriminatory language in the workplace, according to a University of Nottingham study.
Trade Voice: MGAA’s Keating on why these are exciting times for MGAs
Mike Keating, CEO of the Managing General Agents Association, says the sector remains buoyant.
Diary of an Insurance PR: Full Circle’s Ant Gould
Ant Gould, director of Full Circle Communications, ghost-writes, pens press releases, reviews award entries and even puts on his tie to moderate an industry conference.
MGA service superior compared with ‘monolithic’ insurer approach
Standards have slipped for “big household name” insurers and MGAs have stepped up to offer a “tailor-made” service which is making them the partner of choice, brokers have revealed.
Trade Voice: MGAA’s Mike Keating on making insurance a more attractive career option
Mike Keating, chief executive of the MGA, says that the entire industry – and managing general agents in particular – need to work together to make careers in insurance more attractive to young people.
Podcast: What regulators have in store for insurers and brokers
Insurers hoping to see European Union rules ripped up this year are likely to be disappointed, Michael Sicsic, managing director of Sicsic Advisory, has warned in the latest Insurance Post Podcast.
Admiral launches telematics product; Generali partners with Supercede; FCA hires in enforcement
Friday Round Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
MGAA’s Keating on why a ‘tick-box’ approach to EDI is unacceptable
Mike Keating, chief executive of the Managing General Agents Association, said the trade body’s equality, diversity and inclusion training programme will highlight how companies cannot take a “tick-box” approach to the issue anymore.