Churchill Insurance
RBSI to learn from FOS complaints
RBSI has played down figures from the Financial Services Ombudsman showing it is the most complained about general insurer in the country.
RBSI tops Ombudsman GI complaints
Royal Bank of Scotland Insurance is the most complained about general insurer in the UK according to figures from the Financial Ombudsman Service.
Ex-Churchill MD joins aggregator start-up
Former Churchill managing director Mike Quinton has taken an “opportunity of a lifetime” to become Debra Williams’ first senior appointment at a new price comparison site, joining as commercial director.
RBS Insurance Q2 COR improves to 99% and profit doubles to £139m
Royal Bank of Scotland Insurance this morning reported that its operating profit has doubled to £139m from the previous quarter and improved even more from the corresponding period last year (Q2 2010: £203m loss).
Consumers feel little love for insurance brands
Churchill has topped a list of insurance and pension brands according to the quality of relationship they have with their customers, but overall insurance and pension brands fared worst in the survey of financial services.
Interview - Tom Woolgrove & Steve Maddock: Delivering the hard numbers
RBSI's Tom Woolgrove and Steve Maddock are faced with the daunting task of turning the business around ready for a flotation or sale, and they are already seeing some encouraging results, reports Lynn Rouse.
Post history - 10 years ago: Response to More Than launch mixed
Looking through Post's back catalogue paints a unique picture of more than 150 years of insurance news, as this highlight from 10 years ago reveals.
Independent Anniversary: The last days of Indy
Tomorrow marks the tenth anniversary of the demise of Independent Insurance, the underwriter once the envy of rivals, which ultimately proved the maxim “too good to be true”. Jonathan Swift revisits the finals days with those who lived through it.
RBSI businesses record sharp losses in 2010 as claims soar
Royal Bank of Scotland Insurance companies NIG, Churchill, Direct Line and UKI all suffered losses during 2010, latest accounts reveal.
Post history - five years ago: Churchill pulls out of sponsorship
Looking through Post’s back catalogue paints a unique picture of more than 150 years of insurance news, as this highlight from five years ago reveals.
RBSI sale confirmed for H2 2012
At an Annual General Meeting with shareholders, Royal Bank of Scotland Chairman Sir Phillip Hampton has outlined the bank's insurance assets are to be sold in the second half of 2012.
Solvency II drives Aviva restructure
Aviva is set to merge its 12 UK general insurance companies into one main UKGI insurance operation to comply with Solvency II.
RBSI to merge underwriting functions
Royal Bank of Scotland Insurance is to merge the underwriting functions of its general insurance brands in preparation for Solvency II.
Penny Black's insurance week
Penny jetted off to Dublin last weekend with the aim of celebrating a glorious triumph of England's rugby boys over the Irish.
Esure dumped as RBSI lands Sainsbury’s insurance deal
Royal Bank of Scotland Insurance has won a multi-million pound contract currently held by Esure to provide motor insurance for Sainsbury’s, Post has learnt.
Interview - John O'Roarke: taking LV to the next stage
John O'Roarke has seen the highs and lows of a career in insurance. He talks to Daniel Dunkley about his journey to LV and his plans for the next stage in the firm's development.
RBS Insurance records £295m loss and 115% COR in 2010
Royal Bank of Scotland Insurance has decribed 2010 as "a disappointing profit year", after reserve strengthening for bodily injury claims and severe weather, resulted in a loss of £295m (2009: £58m profit) and a combined opertaing ratio of 115% (2009:…
Website review: Churchill
In the latest of its ongoing series, web performance specialist Gomez looks at Churchill's website.
Devitt eyes renewed affinity push after MBO from RBSI
Motorcycle broking specialist Devitt has targeted a return to the broader affinity market following its management buyout from Royal Bank of Scotland Insurance.
Postscript - 10 years ago: Credit Suisse denies UK insurer sale
Looking through Post's back catalogue paints a unique picture of more than 150 years of insurance news, as this highlight from 10 years ago reveals.
Penny Black's insurance week
Hastings Direct may have one eye on securing a place among the top five personal lines brokers but it may have to prove its brand value first.
Zurich backs Connect brand as boss departs
Zurich has reaffirmed its commitment to its UK direct brand Zurich Connect, after the departure of the divisional managing director originally charged with growing the business, Mike Quinton, and the scrapping of his role.
Claims supplement - Customer experiences: The results are in
The members of Which?'s online community recently rated their claims experiences with both car and home insurers. Dan Moore reveals the findings of the survey.
RBS Insurance consults with a 1000 staff ahead of Indian outsourcing move
Royal Bank of Scotland Insurance could offshore more than 300 back office roles to India after launching a consultation with more than a thousand staff last week.