Association of British Insurers (ABI)

FOS aims to slash insurance complaints queue

The Financial Ombudsman Service intends to change the way it records the number of complaints against insurance companies, in a bid to encourage more businesses to settle with policyholders before an investigation is launched.

Family of fraudsters ordered to pay Admiral £150K

The courts have ordered a family to pay insurer Admiral’s legal costs, estimated at more than £150,000, after they dishonestly claimed their son had significant injuries following a road traffic accident in 2012.

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