Association of British Insurers (ABI)
Blog: Loss adjusters are developing new skills to tackle escape of water claims
As insurers are trying to tackle rising escape of water claims costs, loss adjusters are developing increasingly specialised skills, explains Darren Francis, escape of water project manager at Crawford & Company.
RSA's Carolyn Mackenzie on the delicate balance struck by whiplash reforms
Carolyn Mackenzie, director of complex claims at RSA, argues that whiplash reforms are striking a delicate balance well.
Axa sees huge spike in cavity wall installation claims - updated
Cavity wall insulation claims exploded last year, with Axa Insurance alone reporting a dramatic increase in the space of seven months.
2018 Insurance Marketing & PR Awards: Full list of winners
LV was acclaimed as the Insurance Brand of the Year at last night’s Insurance Marketing and PR Awards
Blog: Technology - right or wrong for claims (or both)?
Insurers building the new claims portal must be careful not to force clients down a path they don’t wish to go argues Minster Law director of claims Marcus Taylor, who points to public concerns over technology as a major obstacle to overcome
Insurers will not be forced to pass on whiplash savings
Insurers will not be required to pass on savings from whiplash reform to customers, but they will have to report what those savings are.
Insurers welcome government crackdown on 'cold call sharks'
Insurers have welcomed rules aimed at limiting claims management companies from calling vast swathes of the population.
This month in Post: A way through the whiplash quagmire?
The controversy over the proposed Civil Liability Bill has centred on whether the changes represent a good deal for consumers or for the insurers.
Insurers to be held to account over whiplash savings
A government amendment to planned personal injury reforms could see insurers have to prove to the regulator that they are passing on savings to customers.
Government goes ‘full steam ahead’ on whiplash reforms
Insurers have welcomed the progression of hotly anticipated personal injury reforms through Parliament, however yesterday’s events in Westminster have whipped up fresh disapproval from the legal sector.
Editor's comment: A trip to the museum
This year at the football World Cup we heard more female commentators voicing their opinions on the beautiful game than ever before. A woman sat on the Croatian bench at England’s losing semi-final match and many women came out and admitted to not only…
Analysis: Whiplash bill faces bumpy ride through parliament
Vocal opposition to the Civil Liability Bill is ramping up as MPs prepare to debate it in its second reading.
Campaign group slams ABI personal injury survey as 'worthless propaganda'
Exclusive: Access to Justice has unleashed a barrage of criticism over a survey commissioned by the Association of British Insurers, claiming it is “worthless propaganda”.
Analysis: Diversity - how far have we really come?
Insurance has talked the diversity talk for several years now. And yet, the industry still displays all-male or all-pale panels. How can it become truly inclusive?
This week in Post: Do you know who's on the other end of the phone?
We have all experienced that heart-stopping moment when our phone rings and our eyes are greeted with the dreaded: "No caller ID."
Champion boxer ordered to pay £13,000 to Axa for fundamental dishonesty
Three time Home Counties boxing champion Conroy Downer has been ordered to pay more than £13,000 in legal costs to Axa after he made a dishonest insurance claim.
Survey: Majority of public back personal injury reforms
Two-thirds of people feel “positive” about the proposed changes to personal injury compensation, a Consumer Intelligence survey commissioned by the Association of British Insurers shows.
Dual pricing hitting loyal home insurance customers
Loyal customers are being penalised for staying with an insurance provider, leaving thousands paying excessive home insurance premiums, according to Which?
Claims management company posing as ABI to scam public
The Association of British Insurers has issued a warning after scammers from a claims management company posed as the body in cold calls to members of the public.
This week in Post: One every minute
For those of us back in the office while the holiday season continues it might seem like time is moving slowly but the Association of British Insurers revealed this week that for every minute we count down until silly season is over and the out of office…
ABI calls for regulatory certainty as no-deal Brexit advice published by government
A regulatory deal is urgently needed to address Brexit contract issues for the insurance sector, the Association of British Insurers has said.
Construction industry to assess insurance access post-Grenfell
The Construction Industry Council has launched a survey to assess the impact of the Grenfell fire on insurance cover for the construction sector.
One insurance scam seen every minute in 2017
Over half a million attempts at insurance fraud were detected in 2017, equivalent to one fraud every minute.
Whiplash rethink urged as motor claims fall
The number of road accident claims fell in the first half of the year, compared to the same period last year.