Sign up for webinar on driving retention, growth and improved customer journeys
Insurers continue to face the challenge of distinguishing and differentiating themselves on anything other than being among the cheapest providers.
They know that winning business through the lowest common denominator of price leaves them open to the challenge of marrying top line growth with profitability; but volume remains a key metric on which success is measured.
Which begs the question what can insurers do to appeal to customers on factors other than cost?
With this in mind Insurance Post in association with Access Paysuite would like to invite you watch a webinar which will address how customers are changing in terms of their expectations and demands when buying insurance?
It will also look at what are the biggest friction points when onboarding customers; and what good looks like in terms of customer friendly onboarding from payments to policy document access?
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Technology
Lack of trust in telematics hampering potential
After a survey found only 8% of respondents had received any communication from insurers about adopting telematics-based insurance to help reduce premiums, Fairer Finance’s James Daley said “telematics still doesn’t seem to be fulfilling its potential”.
Sign up to watch webinar on getting your digital modernisation strategy right
Whatever your role in the insurance value chain, digitalisation is a priority.
Guidewire teases enhanced focus on pricing products
Will McAllister, senior vice president and managing director of EMEA at Guidewire, has told Insurance Post the firm will begin deploying pricing products “in a much shorter timeframe”.
Sign up to watch Ageas, Esure and Zurich discuss AI in claims automation
There has been a lot of talk about straight through processing when it comes to claims.
Lloyd's Neal calls CrowdStrike 'warning shot' to insurers
John Neal, CEO of Lloyd’s of London, has described the CrowdStrike outage as a “warning shot” for insurers on the importance of cyber resilience.
Skills commission CEO warns of AI impact on underwriters
Underwriters and actuaries are set to be “hugely impacted” by artificial intelligence, according to Financial Services Skills Commission CEO Claire Tunley.
Ghost broker busting – how can they be blasted off social media?
Content Director's View: If there’s something weird selling motor cover and it don’t look good … why do so many young drivers fall for ghost brokers on social media and what can be done to bust them, asks Insurance Post's Jonathan Swift.
Q&A: Simon Axon, Teradata
Simon Axon, global financial services industry director at Teradata, explains how general insurance providers are lagging behind banks in making the most of their data and why Amazon’s style of operating should inspire boards to back investment in digital transformation.